Privacy


Accessibility

Arrigo Agency is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Arrigo site and governs data collection and usage. By using the Arrigo Agency site, you consent to the data practices described in this statement.

Collection of your Personal Information

Arrigo Agency collects personally identifiable information, such as your email address, name, home or work address or telephone number. Arrigo Agency also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, and gender.

There is also information about your computer hardware and software that is automatically collected by Carnegie. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Carnegie for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the site.

Arrigo Agency encourages you to review the privacy statements of Web sites you choose to link to from Arrigo Agency so that you can understand how those web sites collect, use and share your information. Arrigo Agency is not responsible for the privacy statements or other content on Web sites outside of the Carnegie and Carnegie family of Web sites.

Use of your Personal Information

Arrigo Agency collects and uses your personal information to operate the Arrigo Agency web site and deliver the services you have requested. Arrigo Agency also uses your personally identifiable information to inform you of other products or services available from Arrigo Agency. Arrigo Agency may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Arrigo Agency does not sell, rent or lease its customer lists to third parties. Arrigo Agency may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Carnegie may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Arrigo Agency, and they are required to maintain the confidentiality of your information.

Arrigo Agency keeps track of the web sites and pages our customers visit in order to determine what Carnegie services are the most popular. This data is used to deliver customized content and advertising within Carnegie to customers whose behavior indicates that they are interested in a particular subject area.

Arrigo Agency sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Arrigo Agency or the site; (b) protect and defend the rights or property of Arrigo Agency; and, (c) act under exigent circumstances to protect the personal safety of users of Carnegie, or the public.

Use of Cookies

Arrigo Agency web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Carnegie pages, or register with Carnegie site or services, a cookie helps Arrigo Agency to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Carnegie services or Web sites you visit.

Security of your Personal Information

Arrigo Agency secures your personal information from unauthorized access, use or disclosure. Arrigo Agency secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Arrigo Agency will occasionally update this Statement of Privacy to reflect company and customer feedback. Arrigo Agency encourages you to periodically review this Statement to be informed of how Arrigo Agency is protecting your information.

Contact Information

Arrigo Agency welcomes your comments regarding this Statement of Privacy. If you believe that Arrigo Agency has not adhered to this Statement, please contact Alex.Arrigo@american-national.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Arrigo Agency strives to ensure that its services are accessible to people with disabilities. Arrigo Agency has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Arrigo Agency continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. 

Despite our efforts to make all pages and content on arrigoagency.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

If you are experiencing difficulty with any content on arrigoagency.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

If you wish to report an accessibility issue, have any questions or need assistance, please contact Alex.Arrigo@american-national.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.